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Vodafone broadband down leaving hundreds of customers without internet access
HUNDREDS of Vodafone broadband customers have woken up this morning to find themselves without internet access, as a significant outage disrupts services.
More than 670 complaints have been logged on the outage checker, Downdetector since 6.30am.

Customers have taken to X (formerly Twitter) to air their frustrations.
One said: “Broadband down since early morning in Peterbrough area, any chance of some communication on the issue please?”
Another said: “What’s going on with broadband?
“I have no Internet and it won’t allow me to check my service online!”
How can I check if my service is down?
THERE are a few different ways to find out if your telecom provider is experiencing an outage.
Most mobile and broadband providers offer a service checker on their website where you can find out if it’s your area that is facing problems or just an issue with your device.
You can also subscribe to receive alerts, which tell you if there are any problems and how and when they’ll be fixed.
You can also check on any future work they have planned and what it might mean for you.
Plus, you can check websites such as Down Detector, which will tell you whether other people are experiencing problems with a particular company online.
Can I get compensation?
If you’re experiencing problems with your internet, phone, or mobile services, you could be entitled to compensation.
Broadband providers signed up to Ofcom‘s automatic compensation scheme generally offer £8 per day for broadband and home phone services that remain unresolved after the first two full days of disruption.
Additionally, they provide £25 for missed appointments or those cancelled with less than 24 hours’ notice, along with £5 for each calendar day of delay in starting a new service.
The compensation process is typically automatic.
Vodafone has a section on its website on how to complain to the network provider if you’re unhappy with your service.
It gives you steps to follow before offering you the alternative of ringing the complaints team on 0333 3040 441.
There’s also a live chat service or a form you can fill in.
If your problem is still unresolved after eight weeks, you can complain to an independent Alternative Dispute Resolution (ADR) scheme.
Vodafone is signed up to the CISAS ADR scheme.
Hollyoaks star in hospital dash as they wake up in ‘absolute agony’ and reveal health condition
A HOLLYOAKS star has revealed their terrifying hospital dash after waking up in “absolute agony.”
The Channel 4 actor, 41, posted a snap showing him hooked up to a series of tubes as he sought immediate attention.



David Ames played interim headteacher Carter Shepherd in the soap from 2023 to 2024.
He is best-known for his role as Dominic Copeland in medical drama Holby City – so is no stranger to hospital surroundings.
The screen star and voiceover captured a snap of his arm attached to the monitors, posted to Instagram with the words: “waking up in absolute agony with possible kidney stones is not how I planned to start my day.
“But here we are.”
He then made a joke about the water soluble lubricating jelly he was given as part of his treatment.
It isn’t clear how long David, who was at the centre of a gritty conversion therapy storyline during his time on Hollyoaks, spent in the medical ward.
Yet later in the day it appeared his spirits had been lifted, as he thanked his fans for supporting his fundraising efforts for Breast Cancer Now as he prepares to tackle the London Marathon.
In his emotional video, he wrote: “I’m so moved by your messages of support and donations.
“Thank you from the bottom of my heart.”
SOAP SHOCK
David played Hollyoaks High headteacher Carter, who was also the father of recurring character Freya Calder.
When he joined two years ago, he said: “I am incredibly excited to join the Hollyoaks cast as such an intricately layered character, with a very poignant and vital storyline to come.”
His role then rocketed to the centre of the plotline, and he was the central figure in the disturbing conversion therapy plot.
The teacher, who resented himself for having feelings for men, went on to bully Lucas Hay to reject his sexuality.
He then went on to kidnap John Paul McQueen before almost drowning him, before being arrested.
Hollyoaks - cast member cull

HOLLYOAKS beauty Chelsee Healey has dropped the biggest hint yet she's been axed from the soap - yet what's happening at the Channel 4 show?
Earlier this year, the Channel 4 soap was forced to address the cull of cast members.
It came after The Sun was first to report Hollyoaks bosses plan to kill off a whopping 20 cast members.
Now Chelsee, who recently took time away from her role as Goldie McQueen to give birth to her second daughter, has now made a cryptic move on X.
The Manchester lass, 36, re-posted a picture of her character crying to her page.
It came after Stephanie Waring, famed for her 28-year-long role as Cindy Cunningham, confirmed that soap bosses had axed her as part of the 20-person strong cast cull.
Another big name set to quit for good is popstar turned soap star Jamelia.
The soap’s resident hunk and TV favourite Owen Warner has also left the show amid the cuts with fans left devastated to say goodbye to his character Romeo Nightingale.
Jamie Lomas has also quit the show and will depart his Warren Fox role soon.
Haiesha Mistry famed for her role as Yasmine Maalik has also left after seven years.
David previously opened up on the “difficult” storyline and said: “There were really heavy moments where I had to be cruel to people; I had to be horrible, I had to say spiteful, vicious things – some of which I’ve had said to me in the past.
“So, to be able to get into that mindset, actually, was quite difficult at times, and was heavy.”
He added to Radio Times: “There was a lot for me to unpick there, with regards to his distaste for the LGBTQ+ community, and how he didn’t align himself with all of that.”
Meanwhile, following his soap exit, The Sun reported how David had been tipped for a spot on Strictly Come Dancing.
An eagle-eyed fan previously said in 2024: “At least three of them have been mentioned as possible contestants fairly often in the past: David Ames from when he was on Holby and Glynis Barber (a long and varied career) and Rita Simmons (EastEnders).”



Vogue Williams says she’s ‘had enough’ as she makes candid confession about marriage struggles with Spencer Matthews
VOGUE Williams has made a candid confession about her marital struggles.
Irish model Vogue, 39, has been married to former Made in Chelsea star Spencer since 2018, and they share three children together.



Although the family look picture-perfect and like everything in their lives is as smooth as can be, Vogue has now let slip that she has “had enough”.
Her candid confession comes after Spencer revealed that he will not be leaving his fortune to their kids over nepotism fears.
Speaking on the Netmums podcast with Wendy Golledge and Alison Perry, Vogue spoke about the mother load and how she pulls most of the weight at home.
She said on the podcast: “In the nicest way possible, I would say I fix the broken radiator and I do the school run.
“I would say I do 80 percent of what [goes on].
“We’ve actually been having a slight little tiff about that this morning, about the stuff that I do”.
Vogue then laughed and said: “I’ve had enough today.”
The stunning model recently spoke out about parenting on her own podcast, Vogue and Amber.
Speaking about parenting, Vogue revealed that her and Spencer’s son Otto recently woke up incredibly early and left her husband “raging”.
Otto woke up early, went into his mum and dad’s bedroom and then ran into the kitchen.
“Then he ran into the kitchen and Spenny was raging,” she recalled.
“You think I’m obsessed with my sleep, Spenny gets up and was like, ‘I’m already in a sleep deficit, I need to get back to sleep’,” she said.
This comes after Spencer shared his fears over his children being branded as nepo-babies when they grow up, and how he WON’T be leaving his multi-million pound fortune to them.
Keen to avoid his children becoming “trust fund kids”, the 36-year-old has revealed he won’t be leaving his fortune to his offspring.
What is a Nepo Baby?
A ‘nepo baby’ is a colloquial term used to describe individuals who have gained opportunities or success in their careers primarily due to familial connections or the influence of their well-known or wealthy parents, rather than solely through their own talent, skills, or efforts.
The term ‘nepo’ is short for ‘nepotism’, which refers to favouritism granted to relatives or close friends, often in a professional context.
Key Characteristics:
- Inherited advantage: Nepo babies often benefit from their family’s established reputation, wealth, or industry connections.
- Access to networks: They typically have easier access to influential networks and resources within their chosen field.
- Public perception: The term can carry a negative connotation, implying that their success is not entirely merit-based.
Industries Affected:
- Entertainment: Many actors, musicians, and other performers are often labeled as nepo babies if they have famous parents.
- Business: Individuals who inherit or are given significant roles in family-owned businesses.
- Politics: Politicians who follow in the footsteps of their parents or other relatives.
Examples:
- Children of famous actors who become actors themselves.
- Heirs to business empires who assume executive roles.
- Offspring of political figures who enter public office.
The concept of nepo babies is often debated, with some arguing that it undermines the notion of meritocracy.
Meanwhile, others believe that it is natural for families to support and help each other succeed.
Speaking to The Mirror about how he doesn’t want his kids to become nepo-babies, he said: “There’s no point in doing well in life and then giving it all to your kids.
“It’s doing them a huge disservice.”
He then spoke about comedian Jimmy Carr‘s outlook and how he agrees with him.
“Jimmy quite eloquently talks about trust fund kids who are given everything, and he sees them as just being really unfortunate, actually, and I would completely agree.”
He added: “If you’re a young man who’s just given everything, or a young woman, who’s just given everything, you may not ever understand the need to work because you have what you think you want.
“And then, therefore, you won’t ever feel proud of yourself.
“You won’t ever have a sense of achievement.”

